> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.superpath.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Choose a Workflow Action

# How to Choose a Workflow Action

**In this article:**
* Overview
* The available actions
* Assignment options
* Things to keep in mind
* FAQs
* Who can do this

## Overview
An action is what a Workflow does when its trigger fires — the "Then do this" half of the automation. When you build a Workflow, you pick the action under the **Then** heading, then choose the specific item it applies to. This article explains each action and the options it offers.

## The available actions
SuperPath offers eight actions.

* **Assign a pathway** — assigns a Pathway to the person. Tick **Include public pathways** if you want public Pathways to appear in the picker.
* **Assign a content** — assigns a single piece of Library content that you search for and select.
* **Assign an event** — assigns an Event you choose.
* **Assign a form** — assigns a Form you choose.
* **Assign a roadmap** — assigns a Roadmap you choose, and optionally a specific level within it.
* **Add to team** — adds the person to a Team you choose.
* **Change user role** — changes the person's Role to one you choose.
* **Send a notification** — sends a message to the people you choose across the channels you enable. This action has its own dedicated setup — see the separate article on sending a notification from a Workflow for the full detail.

## Assignment options
The assignment actions (Assign a pathway, content, event, form or roadmap) share a set of optional rules that control how the assignment behaves:

* **Notify people on assignment** — sends the standard assignment notification when the item is assigned.
* **Start date** — sets when the assignment becomes available, based on a rule.
* **Due date** — requires the item to be completed by a specific date, or a set number of days after it's assigned.
* **For people who already have this learning** controls what happens on a repeat assignment. Anyone who has never had it is always assigned it, whichever option you pick.
* **Recurring schedule** — re-assigns the item on a yearly schedule for a set number of occurrences.

The **For people who already have this learning** control offers three choices:

* **Assign only if completed (default)** gives it again to anyone who finished it before, and leaves anyone still in progress alone.
* **Always assign** gives it to everyone again, completed or in progress.
* **Never assign** gives it to no one again, completed or in progress.

Not every option applies to every action. **Assign a roadmap** offers a narrower set (for example, it doesn't include the start-date, repeat-assignment or recurring options), and **Add to team**, **Change user role** and **Send a notification** don't use assignment rules at all.

## Things to keep in mind
* A Workflow triggered by a change to a person's Role cannot use the **Change user role** action — this combination is blocked, and the option is hidden when the trigger matches on Role.
* When assigning content, Pathways are excluded from the content search — use **Assign a pathway** for those.
* Each Workflow performs exactly one action. To do more than one thing off the same event, build more than one Workflow.
* **Send a notification** is set up differently from the other actions; see the dedicated article for recipients, channels and message content.

## FAQs
**What's the difference between "Assign a content" and "Assign a pathway"?**
"Assign a content" assigns a single Library item (such as a course or Knowledge article), while "Assign a pathway" assigns a full Pathway. Pathways are deliberately left out of the content search so the two don't overlap.

**Can a Workflow send a message as its action?**
Yes — choose **Send a notification**. Because it has its own recipients, channels and message fields, it's documented in its own article rather than here.

**Can I set a due date on an assignment made by a Workflow?**
Yes. The assignment actions let you set a **Due date** (a fixed date, or a number of days after assignment), plus a **Start date** and other rules depending on the action.

## Who can do this
Only **Owners** and **Admins** can create and edit Workflows (and therefore choose actions). **Managers**, **Content Managers**, **People Managers**, **Instructors**, **Employees** and **Restricted** users cannot. Workflows are a paid-plan feature, so the option only appears for accounts where it has been enabled.