> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.superpath.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Notify a Manager When Someone Completes a Learning # How to Notify a Manager When Someone Completes a Learning **In this article:** * Overview * Option 1: Notify on completion (per Pathway or assignment) * Option 2: A Workflow that notifies the manager * Which option should I use? * How "the manager" is worked out * Things to keep in mind * FAQs * Who can do this ## Overview Keeping managers informed when their people finish a Pathway, course or other learning is one of the most common things teams set up in SuperPath. There are two ways to do it: a built-in **Notify on Completion** setting on the learning itself, and a more flexible **Workflow**. Both work, and you can use either (or both). ## Option 1: Notify on completion (per Pathway or assignment) Pathways and individual assignments have a built-in **Notify on Completion** setting that sends an automatic notification the moment the learning is completed: 1. Open the **Pathway** (or the learning you're assigning) and go to its settings. 2. Find the **Notify on Completion** section. 3. Turn on **Notify manager on completion** to notify the completing person's manager automatically. 4. Optionally, turn on **Choose specific people to notify** to also notify named people or Teams (for example your HR or compliance Team). 5. Save. ![](https://storage.googleapis.com/superpath-help-centre/how-to-notify-a-manager-when-someone-completes-a-learning/01-pathway-notify-on-completion_55b736f8.png) From then on, whenever someone completes that learning, their manager receives the **Learning Completed** notification (by email and, where connected, Slack and in-app). > **Note:** This relies on the **Learning Completed** communication being switched on for your account (**Settings → Features → Communications**). If completion notifications aren't arriving, check that toggle first. ## Option 2: A Workflow that notifies the manager Workflows let you send a fully customised message when a completion happens, and they cover more learning types (Pathways, content, events, forms and roadmaps): 1. Go to **Settings → Workflows**. 2. Select **Create new workflow**. 3. Choose a completion trigger, for example **Pathway is completed** or **Content is completed**. You can narrow it to a specific Pathway or piece of content, or leave it to apply to all. 4. Add the **Send a notification** action. 5. Under recipients, turn on **Their Manager**. You can also add specific people or Teams. 6. Enter a **Title** and **Message**. You can personalise it with variables such as the recipient's name and the completed learning. 7. Send a test to yourself, then save. ## Which option should I use? * Use **Notify on Completion** when you want a quick, standard "someone finished" alert tied to a specific Pathway or assignment, and you're happy with the built-in message. * Use a **Workflow** when you want to control the wording, add a call-to-action button, notify managers across many learnings at once, or cover content, events, forms or roadmaps. ## How "the manager" is worked out In both options, "the manager" is resolved the same way, based on your account's manager setup: * If **Use Teams for Managers** is switched on, the notification goes to the Team's manager (and any additional managers). * Otherwise, it goes to the person's directly assigned line manager on their profile. If a learner has no manager set, there's no manager to notify — so make sure line managers or Team managers are configured. ## Things to keep in mind * Both mechanisms are separate code paths and can both fire — if you set up Notify on Completion **and** a Workflow for the same learning, the manager may receive two notifications. * Completion notifications depend on the **Learning Completed** communication being enabled at the account level. * Workflows are a paid-plan feature. If you don't see Workflows in your settings, contact SuperPath Support to enable them. * A recipient who has muted the relevant notification (at account or individual level) won't receive it. ## FAQs **Is there a single "notify manager on completion" switch?** Yes, for Pathways and assignments — it's the **Notify manager on completion** switch in the **Notify on Completion** section of the learning's settings. For broader or customised alerts, use a Workflow with a completion trigger and the "Send a notification" action. **Can I notify someone other than the manager?** Yes. Both options let you add specific people or Teams as well as (or instead of) the manager. **Which learnings support this?** The built-in Notify on Completion applies to Pathways and assignments. Workflows can trigger on completed Pathways, content, events, forms and roadmaps. **Why isn't the manager getting notified?** Check that the learner has a manager configured, that **Learning Completed** is enabled in **Settings → Features → Communications**, and that the recipient hasn't muted that notification on their profile. ## Who can do this **Notify on Completion** can be set by anyone who can manage or assign the learning — **Owners**, **Admins**, **Managers**, **Content Managers** and (for content) **Instructors**. **Workflows** are more restricted: only **Owners** and **Admins** can create and manage them, and only on a paid plan. **People Managers**, **Employees** and **Restricted** users cannot set up either.