> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.superpath.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Run the Knowledge People Report

# How to Run the Knowledge People Report

**In this article:**
* Overview
* How to run the report
* What the report shows
* Saving and exporting
* Things to keep in mind
* FAQs
* Who can do this

## Overview
The Knowledge People Report shows who has viewed your Knowledge articles, and when. You pick the people or Teams you're interested in and a date range, and the report lists each person against the Knowledge they viewed, the date, and how many times they viewed it. It's the people-centric companion to the Knowledge Article Report, which looks at the same data from the article's side.

![](https://storage.googleapis.com/superpath-help-centre/how-to-run-the-knowledge-people-report/01-search-criteria-panel-open_2548aa15.png)

## How to run the report
1. From the left-hand menu, open **Reports**.
2. On the **Reports** page, click the **Knowledge People Report** tile.
3. In the **Search Criteria** panel on the right, search for and select the **People or Teams** you want to include. Tick **Include disabled users** if you want to count views by disabled accounts.
4. Choose a **Date Viewed** period — **This week**, **Last week**, **This month**, **Last month**, or **Custom** (then pick a from and to date).
5. Click **Generate**.

![](https://storage.googleapis.com/superpath-help-centre/how-to-run-the-knowledge-people-report/02-criteria-selected_5f510696.png)

## What the report shows
The results table has one row per person and Knowledge item viewed, with these columns:

* **Name** — the person (disabled accounts are badged).
* **Title** — the Knowledge article they viewed.
* **Date viewed** — the most recent view in the period.
* **Total Views** — how many times they viewed it in the period.

If any Custom Fields have **Include in reports** turned on, each one is added as a column too, headed with the field's name.

Use the search box above the table to filter by name or email, sort by any column, and page through the results.

## Saving and exporting
Once you've generated the report you can:

* **Export**: click **Export** to open the column picker and download the results as a CSV. The export can include the User ID, First Name, Last Name, Email, Position, Knowledge Title, Date Viewed and Total Views, plus a column for each Custom Field included in reports.
* **Edit**: reopen the **Search Criteria** panel to change your selection.
* **Save**: save the report so you can reopen it later with the same criteria (and share or schedule it, as with other saved reports).

## Things to keep in mind
* This is a **report**, not part of Analytics — it's tabular, and you can save and export it.
* The report is available only when Knowledge is enabled for your platform.
* By default disabled users are excluded; tick **Include disabled users** to count their views.
* **Total Views** counts each view within the selected period; the **Date viewed** column shows the most recent view.
* Custom Field columns follow each field's access level. **Owners** and **Admins** see every field included in reports, while **Managers** and **People Managers** only see fields set to **Everyone** or **Managers & admins** (see *Managing Custom Fields*).

## FAQs
**How is this different from the Knowledge Article Report?**
This report is organised by person — who viewed what. The Knowledge Article Report is organised by article — how many views each article got. They draw on the same view data.

**Can I report on just my team?**
Yes. Search for and select the people or Teams you manage in the Search Criteria panel before generating.

**Can I save the criteria for next time?**
Yes — use **Save** after generating, and reopen the saved report later from the Reports area.

## Who can do this
The Knowledge People Report is reached from the **Reports** page, which is available to **Owners**, **Admins**, **Managers** and **People Managers**; the report tile also requires Knowledge to be enabled for your platform. **Managers** and **People Managers** can report only on their own direct reports and Teams, while **Owners** and **Admins** can select anyone. **Content Managers**, **Instructors**, **Employees** and **Restricted** users don't have access to the Reports area.