Access Expiry

In this article:

• Overview
• Who can do this
• Enabling Access Expiry
• Setting an access expiry date
• What happens when access expires
• Re-enabling a user
• Viewing and filtering by expiry
• Things to keep in mind
• FAQs

Overview

Access Expiry lets you set the date a User loses access to SuperPath. On that date their account is automatically disabled, so it's a simple way to manage access for contractors, temporary staff, or anyone whose time on the platform should have a defined end date.

It's particularly useful if you manage Users manually, or if you connect an HR system but also bring in contractors who need access for a set period.

Prefer to watch? Here's a quick walkthrough:

Who can do this

Owners and Admins can turn Access Expiry on, and can set, change or remove an expiry date on any User. Managers and People Managers can set or change the expiry date on their own direct reports when editing them. Content Managers, Instructors, Employees and Restricted users cannot manage access expiry. Owners are never disabled by Access Expiry, even if a date is set against them.

Enabling Access Expiry

Access Expiry is controlled in your feature settings.

1. Go to Settings → Features.
2. Scroll to the People section.
3. Turn on Enable access expiry dates on your account.

Once enabled, the Access expiry date field appears wherever you add or manage Users.

Setting an access expiry date

You can set an Access expiry date in three places.

When inviting a User:

1. Start the invite as you normally would.
2. At the bottom of the invite form, set the Access expiry date.
3. Send the invite.

When manually adding a User:

1. Add the User's details as usual.
2. Set the Access expiry date at the bottom of the form.
3. Save.

When editing an existing User:

1. Open the person's profile and select Edit.
2. Set the Access expiry date.
3. Save.

The date you set is the date the User will lose access.

What happens when access expires

When a User's expiry date arrives:

• Their account is automatically disabled and they can no longer sign in. Expiry is evaluated against each User's own timezone.
• A daily digest email is sent to Owners and Admins listing everyone whose access was revoked, with a link through to the People list filtered to expired Users so you can review or re-enable them.

Re-enabling a User

To restore access for a User whose access has expired:

1. Open the person's profile.
2. Select Re-enable user.
3. In the Re-enable expired user dialog, choose either Set a new expiry date or Remove expiry (permanent access).

Viewing and filtering by expiry

The People list includes an Access expiry column, so you can see each User's status at a glance. Use the filter at the top of the list to view people who are:

• Expiring soon (< 7 days)
• Expired
• No expiry set

Things to keep in mind

• Access expiry takes effect on the date you set. On that date the User's account is disabled automatically.
• Re-enabling a User does not restore an expiry date by default — you'll be prompted to set a new one, or to remove the expiry so the account stays active indefinitely.
• A User with no expiry date set keeps access until one is added.
• Owners are never disabled by Access Expiry, even if a date is set against them.

FAQs

Who receives the daily digest?
Owners and Admins receive a daily digest email listing the Users whose access was revoked in the previous 24 hours.

Does an expired User lose their data?
No. Their account is disabled so they can no longer sign in, but their record and history are retained. Re-enabling the User restores their access.

Can an Owner's account expire?
No. Owners are exempt from automatic expiry, so their access won't be revoked even if an expiry date is set.

Can I set an expiry date for lots of Users at once?
Yes. You can set an access expiry date as part of a bulk upload when adding people via CSV.

Updated on: 25/07/2026