Roles & Permissions
Roles & Permissions
In this article:
- Overview
- The roles at a glance
- Permissions in detail
- Things to keep in mind
- FAQs
Overview
Every User in SuperPath has a role, and their role decides what they can see and do. Choosing the right role keeps people focused on what they need — learners see their assigned learning, managers see their team, and administrators manage the platform. This article explains each role and sets out, capability by capability, exactly what each one can do.
There are eight roles: Owner, Admin, Manager, People Manager, Content Manager, Instructor, Employee and Restricted.
The roles at a glance
Owner has the most access of any role, including billing, subscription and security settings, and should be assigned to whoever ultimately owns your SuperPath account. You can have more than one Owner.
Admin is for your SuperPath administrators — HR, L&D and senior People leaders. Admins manage content, Users, Teams and most settings. A few areas stay with the Owner only: billing and subscription, security and single sign-on, and Custom Fields.
Manager is for people leaders who also look after learning content. A Manager can build and assign learning, and can view and edit the people who report to them (their direct reports, set on each profile and through Teams).
People Manager is for people leaders who only need to manage their own people. A People Manager can view and edit their direct reports, assign learning and Pathways to them, and see their progress — but doesn't build learning content.
Content Manager is for people who create and maintain learning. A Content Manager can build and manage all learning content — Pathways, Events, Forms, Library content and Roadmaps — but doesn't manage people and doesn't assign learning to others.
Instructor is for people who deliver learning. An Instructor can access learning content and see the people on the learning they instruct, and can manage assignments where they're named as the instructor.
Employee is the standard learner role (also used for Volunteers and Members). An Employee can access their own profile, the Library, and any learning assigned to them.
Restricted is for people who only need their assigned learning — typically contractors or other external users. They have no dashboard, Library or navigation, and are taken straight to their assigned learning. See Using Restricted Users in SuperPath for more.
Permissions in detail
The table below sets out what each role can do. In the cells:
- ✅ means full access.
- All / Team / Own / Instructed describe the scope — everyone in the organisation, only the user's team or direct reports, only themselves, or only the learning they instruct.
- — means no access.
Capability | Owner | Admin | Manager | People Manager | Content Manager | Instructor | Employee | Restricted |
|---|---|---|---|---|---|---|---|---|
People & Teams | ||||||||
Invite and add people | ✅ | ✅ | — | — | — | — | — | — |
Edit a person's profile | All | All | Team | Team | — | — | — | — |
Delete a person | ✅ | ✅ | — | — | — | — | — | — |
Create and delete Teams | ✅ | ✅ | — | — | — | — | — | — |
Learning content | ||||||||
Build and manage Pathways | ✅ | ✅ | ✅ | — | ✅ | ✅ | — | — |
Build and manage Events | ✅ | ✅ | ✅ | — | ✅ | ✅ | — | — |
Build and manage Forms | ✅ | ✅ | ✅ | — | ✅ | ✅ | — | — |
Manage Library content | ✅ | ✅ | ✅ | — | ✅ | ✅ | — | — |
Build and manage Roadmaps | ✅ | ✅ | ✅ | — | ✅ | — | — | — |
Assign content, Events and Forms | ✅ | ✅ | ✅ | — | — | ✅ | — | — |
Assign Pathways | ✅ | ✅ | ✅ | ✅ | — | ✅ | — | — |
Assign Roadmaps | ✅ | ✅ | ✅ | — | — | — | — | — |
Learners' progress | ||||||||
View learning progress | All | All | Team | Team | — | Instructed | Own | Own |
Manage others' learning records | All | All | Team | Team | — | Instructed | — | — |
Complete their own learning | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Reports and dashboards | ||||||||
Dashboards | All | All | Team | Team | Own | Own | Own | — |
Reports | All | All | Team | Team | — | — | — | — |
Settings | ||||||||
General, theme, features and gamification | ✅ | ✅ | — | — | — | — | — | — |
Integrations (Slack, webhooks, API keys) | ✅ | ✅ | — | — | — | — | — | — |
Custom Fields | ✅ | — | — | — | — | — | — | — |
Security (SSO, self-registration) | ✅ | — | — | — | — | — | — | — |
Billing and subscription | ✅ | — | — | — | — | — | — | — |
Things to keep in mind
- Manager scope comes from your direct reports and Teams. Manager and People Manager access to people is based on who reports to them — set the line manager on each profile, and use Teams, so their view is correct.
- Content Managers build, but don't assign. A Content Manager can create and manage all learning content, but assigning it to people is handled by Owners, Admins, Managers and (for the learning they instruct) Instructors. People Managers can assign Pathways to their reports from the Library, but not Roadmaps — Roadmaps are assigned from the Roadmaps area, which only Owners, Admins, Managers and Content Managers can open.
- Every role can complete their own learning. Regardless of role, anyone assigned learning can start and complete it and see their own progress.
- A few settings are Owner-only. Custom Fields, security and single sign-on, and billing and subscription are available to Owners only — not Admins.
- Restricted users are deliberately limited. They have no navigation, dashboard or Library and can't see other people or Teams — only their assigned learning.
FAQs
What's the difference between a Manager and a People Manager?
Both manage the people who report to them. A Manager can also build and assign learning content; a People Manager focuses on people — viewing and editing their reports and assigning Pathways and Roadmaps to them — without building content.
What's the difference between a Content Manager and an Instructor?
Both can build learning content. An Instructor can also see the people on the learning they instruct and manage those assignments; a Content Manager doesn't manage people or assign learning to others.
Can an Admin do everything an Owner can?
Almost. Admins manage content, Users, Teams and most settings, but billing and subscription, security and single sign-on, and Custom Fields are reserved for Owners.
Can I have more than one Owner?
Yes. You can assign the Owner role to more than one person.
Which roles can't sign in to the wider platform?
Restricted users don't get the dashboard, Library or navigation — they're taken straight to their assigned learning. Every other role has the standard signed-in experience appropriate to their permissions.
Updated on: 25/07/2026
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