Centralised Learning Requests

In this article:

• Overview
• Why use Centralised Learning Requests
• What you can manage
• Related articles
• Who can do this

Overview

Centralised Learning Requests brings all your learning-related workflows — learning requests, approvals and assessment requests — into one unified place in SuperPath: the Requests page. Instead of tracking requests through email or scattered notifications, approvers and administrators get a single hub with full visibility across the organisation.

Why use Centralised Learning Requests

Managing learning workflows can quickly become complex. Bringing everything together helps you:

• Streamline workflows by keeping every request in one place.
• Improve visibility across all requests and their statuses.
• Speed up approvals with quick actions from a single list.
• Reduce admin overhead by removing manual, email-based tracking.
• Empower Admins with broader oversight when the optional account setting is enabled.

What you can manage

The Requests page is organised into tabs so each type of request has its own space:

• Learning Requests — where a learner has to request a Learning that requires approval before it can be assigned, and a nominated approver signs it off.
• Approval Requests — where a learner has submitted evidence on a step or assignment that requires approval, and an approver reviews and approves or declines it.
• Assessment Requests — where an assessor completes an evaluation step on the learner's behalf.

Each tab can be searched and filtered by status (for example Awaiting Review, Approved or Declined), so you can find and action what needs your attention.

Related articles

For the step-by-step flows, see:

• How to Request a Learning That Needs Approval — the learner's side.
• How to Approve or Decline a Learning Request — actioning learning requests as an approver.
• How to Action an Approval Request — reviewing submitted evidence and approving or declining it.
• Learning Requests — enabling and configuring which learnings require approval.

Who can do this

The Requests hub is available to the people responsible for approving learning: Owners, Admins, Managers, People Managers and Instructors. Within those roles, each person only sees the requests for the learnings they are a nominated approver of — except that Admins and Owners can see requests across all learnings when Allow Admins to approve and assess all learnings is switched on for the account. The Learning Requests tab appears only when Enable Learning Requests is turned on. Content Managers, Employees and Restricted users don't action requests here (though any learner can raise a learning request from the Library).

Updated on: 24/07/2026