Allowing Admins to Approve and Assess All Learnings

In this article:

• Overview
• Default behaviour
• What changes when enabled
• How to enable admin approvals and assessments
• How Admins use this feature
• Things to keep in mind
• FAQs
• Who can do this

Overview

By default in SuperPath, approvals and assessments are assigned to specific individuals on each learning item, so the right people are responsible for reviewing progress and maintaining quality. In some organisations this can create bottlenecks — especially when an assigned approver or assessor is unavailable.

To solve this, SuperPath lets you enable a setting that allows Admins to approve and assess all learnings across the platform, regardless of who each item is assigned to. It's ideal for teams that need speed and visibility, or smaller teams where roles overlap.

Default behaviour

Before this setting is enabled:

• Approvers and assessors must be explicitly assigned to each learning.
• Only those assigned users can approve learning requests or complete assessments.
• Admins cannot override these assignments.

This keeps workflows structured, but can limit flexibility when an assigned person is away.

What changes when enabled

Once the setting is turned on, all Admins can:

• View every approval request across the organisation.
• Approve any learning request.
• Access and complete any assessment request.

Admins are no longer limited to items assigned to them, so workflows become more flexible and responsive. Assigned approvers and assessors still exist — this setting simply lets Admins step in when needed.

How to enable admin approvals and assessments

1. Go to Settings → Features.
2. Scroll to the People section.
3. Switch on Allow Admins to approve and assess all learnings.
4. Click Save.

Note: Only users with the Owner role can see and change this setting. The toggle won't appear for Admins. If you don't have access, contact your account Owner.

How Admins use this feature

Once enabled:

1. Go to the Requests page.
2. Open the Approvals or Assessments tab.
3. Review requests across the organisation.
4. Select any request and take action — click Approve for learning approvals, or complete and review assessments.

Things to keep in mind

• The setting can only be enabled by an Owner, and it applies to all Admins in the account.
• Assigned approvers and assessors are not removed — the setting is additive, letting Admins act alongside them.
• It's best used to support, not replace, assigned approvers. Keep clear internal guidelines on when Admins should step in, and review workflows periodically to maintain accountability.

FAQs

Who can turn this on?
Only the Owner. Admins can use the feature once it's enabled, but they can't enable it themselves.

Does this remove the assigned approvers and assessors?
No. Assignments stay in place — this simply lets Admins approve or assess any item as well.

Where do Admins action requests once it's on?
On the Requests page, under the Approvals and Assessments tabs.

Who can do this

Only Owners can enable this setting — the toggle is hidden from everyone else, including Admins, and the Settings area itself is limited to Owners and Admins. Once enabled, all Admins can approve and assess any learning. Managers, Instructors, Employees and Restricted users are not affected by this setting.

Updated on: 24/07/2026