Library Configuration
How to Control Library Access Permissions
How to Control Library Access Permissions In this article: Overview How to control Library access Things to keep in mind FAQs Who can do this Overview The Library is where your organisation's content lives. Controlling who can access it lets you keep sensitive or internal material in front of the right people, align visibility with roles and responsibilities, and avoid exposing content to your whole organisation before it's ready. You control this from a single setting, **Few readersHow to Control Roadmaps Access Permissions
How to Control Roadmaps Access Permissions In this article: Overview How to control Roadmaps access Things to keep in mind FAQs Who can do this Overview Roadmaps let you build and assign learning and career roadmaps to your teams. Controlling who can access them keeps roadmap visibility aligned with your organisation's needs — for example, letting leadership build and manage roadmaps without exposing works in progress to every employee. You set this with the **Who can acceFew readers
Theme & Branding
What can I change in Themes?
**The purpose of this article is to outline the customisation options available in Themes. It explains how you can personalise your platform by updating your company logo and icon, customising button colours to match your corporate branding, adding a custom image to your login page, and tailoring your dashboard with messages, images, and useful links. These features help ensure a consistent and engaging experience for end-users.PopularUploading a Logo and Icon
The purpose of this article is to guide users through the process of uploading a logo and icon to customise the platform's appearance. It provides step-by-step instructions for adding, amending, and saving logos and icons, ensuring proper formatting and file requirements are met. This helps organisations maintain consistent branding within the system.PopularSetting Up Your Custom Subdomain for SuperPath
Setting Up Your Custom Subdomain for SuperPath In this article: Overview How a custom subdomain works How to set up your custom subdomain Adding a CNAME record Things to keep in mind FAQs Who can do this Overview SuperPath can run under your own business domain using a custom subdomain — for example learning.yourcompany.com instead of the standard SuperPath address. This gives your users a seamless, branded experience, with future communications from SuperPath pointingPopularUpdating the Dashboard Banner
The purpose of this article is to guide users through the process of customising the dashboard banner in SuperPath. It provides step-by-step instructions for enabling the banner, adding a title, message, button, URL, and selecting colours or images. This ensures a personalised and visually appealing dashboard that enhances user engagement and aligns with organisational branding.PopularCustom login pages and how to change them
The purpose of this article is to guide users through customising the login page on SuperPath to align with their organisation's branding. It explains how to update imagery using Unsplash or uploaded files and how to preview changes. This ensures a visually appealing, branded, and engaging first point of contact for employees, enhancing their overall user experience.Popular
Security
Configuring auto registration
This feature will allowing any person with an email address for the domain specified to auto register for SuperPath. This means your team can simply browse to SuperPath, signup with their email and they will be added automatically to your organisation.PopularConfiguring Google SSO
Activating this feature will enforce that all people within your organisation MUST access SuperPath using a Google login. This is a great feature to remove the need for email and password and piggy back your organisation security policies.PopularWhat is Restricted View for Users?
What is Restricted View for Users? In this article: Overview What the user sees How to enable Restricted View Things to keep in mind FAQs Who can do this Overview Restricted View lets you send a user straight into a single piece of assigned learning, with nothing else around it. When someone opens a restricted-view link, they land directly on that one learning item — there's no sidebar, navigation, notifications or account menu, and they can't move to any other part of SuPopularHow to connect SAML SSO
How to connect SAML SSO In this article: Overview Before you start Configure SAML SSO in SuperPath Test the connection Things to keep in mind FAQs Who can do this Overview Connecting SAML single sign-on (SSO) lets your team access SuperPath through your organisation's own identity provider. It simplifies signing in, improves security, and gives you more control over who can access your account. You configure it from the Custom SSO section on Settings → Security.Few readersHow to Enforce a Login Authentication Type
How to Enforce a Login Authentication Type In this article: Overview How to enforce an authentication type Things to keep in mind FAQs Who can do this Overview The Enforce authentication type setting lets you control how people sign in to your SuperPath account by restricting it to one or more approved methods. Enforcing a consistent sign-in method improves security and stops people signing in in ways you haven't approved. You can enforce any combination of Email / PasswFew readers
General Settings
How to change your timezone
Setting your timezone is important as it will indicate the default timezone for all people added to SuperPath. This timezone is used when sending notifications.PopularManaging Notifications
Managing Notifications In this article: Overview Why manage notifications? What you can control How to set notification restrictions at account level How to adjust notifications for individual users Things to keep in mind Who can do this Overview SuperPath keeps your team connected and up to date, but sometimes less is more. Notification restrictions give you control over which messages are sent to your users across email, Slack and in-app notifications. YouPopularManaging Access to Knowledge & Roadmaps
Managing Access to Knowledge & Roadmaps In this article: Overview Why use access control? Access levels explained How to configure access control Example use cases Things to keep in mind Who can do this Overview SuperPath lets you control who can access Knowledge and Roadmaps within your organisation. This gives you the flexibility to manage visibility, maintain quality, and roll out content at the right time — for example, building content quietly before opening itFew readers
Workflows
Workflows are a fantastic way of automating your learning programmes. Not only does it save time, but it will also ensure your onboarding, upskilling and compliance programmes are maintained and ongoing without needing your constant attention. It also means you can ensure your teams are continue to learn and grow.PopularWhitelisting SuperPath for Email and App Access
Whitelisting SuperPath for Email and App Access In this article: Overview Why whitelisting matters What to whitelist Steps for your IT team Things to keep in mind Overview Some corporate networks restrict email and website traffic with firewalls or filtering rules. To make sure SuperPath works smoothly, your IT team may need to allowlist (whitelist) a few domains and email addresses. This is a reference for the addresses and domains to allow. Without them, your people may ePopularUsing the Library Manager to Manage and Administer Content in your Organisation
Using the Library Manager to Manage and Administer Content in your Organisation In this article: Overview How to open the Library Manager Managing your content Who can do this Overview The Library Manager is where you add, organise and maintain the private learning content in your SuperPath Library, helping to keep your content efficient, consistent and effective. From one place you can add new content, edit what's already there, share a launch link with your team and remove cPopularUsing the Custom Image Library
Using the Custom Image Library In this article: Overview How to access the Image Library How to upload images How to reuse images across SuperPath Things to keep in mind FAQs Who can do this Overview The Custom Image Library makes it easy to upload, manage and reuse images across your SuperPath learning assets and themes. With a central library, you'll spend less time re-uploading files and more time creating consistent, professional-looking content — logos, headers andSome readersAllowing Admins to Approve and Assess All Learnings
Allowing Admins to Approve and Assess All Learnings In this article: Overview Default behaviour What changes when enabled How to enable admin approvals and assessments How Admins use this feature Things to keep in mind FAQs Who can do this Overview By default in SuperPath, approvals and assessments are assigned to specific individuals on each learning item, so the right people are responsible for reviewing progress and maintaining quality. In some organisations thFew readersHow to Activate Restricted Learning View
How to Activate Restricted Learning View In this article: Overview Before you start How to activate Auto Login and Restricted View What happens once it's switched on Things to keep in mind FAQs Who can do this Overview Restricted View lets your people open a single piece of assigned learning straight from their email, without navigating the rest of SuperPath. The learning opens on its own — no sidebar, no navigation and no account menu — so the learner can focus on finiFew readersHow to Exclude People from Receiving Notifications
How to Exclude People from Receiving Notifications In this article: Overview How to exclude someone from notifications How to remove someone from the exclusion list Things to keep in mind FAQs Who can do this Overview The Email Exclusions list lets you stop SuperPath sending notification emails to specific email addresses, without changing anything else about those accounts. It's most useful for shared or generic mailboxes — for example a learning@company.com accountFew readersRestricted Learning View From a Users Perspective
Restricted Learning View From a Users Perspective In this article: Overview The email the learner receives What the learner sees in Restricted View If the link has expired Things to keep in mind FAQs Who can do this Overview Once Restricted View is switched on for your account, the learning emails your people already receive behave a little differently: the link takes them straight into the assigned learning rather than into SuperPath as a whole. This article walks throFew readersHow to Enable SCORM Uploads in the Library
How to Enable SCORM Uploads in the Library In this article: Overview How to enable SCORM uploads Things to keep in mind Who can do this Overview SCORM is a common packaging standard for e-learning content produced in authoring tools such as Articulate or iSpring. Turning on Enable SCORM uploads in the Library lets your organisation add SCORM packages to your Library alongside your other content, so you can host and assign externally-authored courses from within SuperPath.Few readersCustom Notifications
Custom Notifications In this article: Overview Before you start How to create a custom notification Choosing who gets notified Personalising your message with variables Adding images, links and buttons Testing your notification Things to keep in mind FAQs Who can do this Overview Custom Notifications let you send your own tailored messages from SuperPath, triggered automatically by an event in a Workflow. Rather than relying only on the standard system notificationFew readersHow to Enable the Knowledge Base and Set Its Access Level
How to Enable the Knowledge Base and Set Its Access Level In this article: Overview How to enable the Knowledge Base Setting who can access Knowledge Adding a banner and managing categories Things to keep in mind FAQs Who can do this Overview The Knowledge Base gives your organisation a central store for all its organisational knowledge — reference documents, policies and how-to guides that sit alongside your formal learning. It is switched off until an Owner or Admin acFew readersHow to Notify a Manager When Someone Completes a Learning
How to Notify a Manager When Someone Completes a Learning In this article: Overview Option 1: Notify on completion (per Pathway or assignment) Option 2: A Workflow that notifies the manager Which option should I use? How "the manager" is worked out Things to keep in mind FAQs Who can do this Overview Keeping managers informed when their people finish a Pathway, course or other learning is one of the most common things teams set up in SuperPath. There are two ways to doFew readersHow to Turn Off Automatic Notification Emails
How to Turn Off Automatic Notification Emails In this article: Overview Turn off a notification type for everyone (account level) Turn off notifications for one person Stop a specific email address receiving anything What about Workflow notifications? Things to keep in mind FAQs Who can do this Overview SuperPath sends a range of automatic notifications — welcome, assignment, reminder, completion, approval, certificate and more — across email, Slack and in-app. If yourFew readersHow to Restrict a Course or Knowledge Article to Specific Teams
How to Restrict a Course or Knowledge Article to Specific Teams In this article: Overview Restrict a course or Library content to Teams Restrict a Knowledge article to Teams How the restriction works Restricted To Teams vs Restricted to Admins Things to keep in mind FAQs Who can do this Overview Sometimes a course or Knowledge article is only relevant to part of your organisation — role-specific training, region-specific policies, or internal content that shouldn't beFew readersHow to Change Your Platform Language
How to Change Your Platform Language In this article: Overview How to change your platform language Things to keep in mind FAQs Who can do this Overview SuperPath can display in more than one language. The Language setting on the General tab controls the language used across your platform and in the emails SuperPath sends. English and Indonesia are currently available to choose from. How to change your platform language Go to Settings → General. In the **CoFew readersHow to Change Your Organisation and Platform Name
How to Change Your Organisation and Platform Name In this article: Overview How to change your organisation and platform name Things to keep in mind FAQs Who can do this Overview SuperPath stores two separate names for your account, and they do different jobs. Your Organisation Name is the official, legal name of your company — it's used for billing, contracts and legal purposes. Your Platform Name is the friendly, customised name for your SuperPath platform — it's wFew readersHow to Migrate Users to SAML Authentication
How to Migrate Users to SAML Authentication In this article: Overview Before you start How to migrate users to SAML Things to keep in mind FAQs Who can do this Overview Once SAML single sign-on is connected, you can move your existing people over to it in one step. The Migrate Users action in the Custom SSO section switches every person whose email matches your SSO email domain to SAML authentication, so they sign in through your identity provider from then on. ThiFew readersHow to Enable Restricted View for Auto-Login Users
How to Enable Restricted View for Auto-Login Users In this article: Overview How to enable restricted view Things to keep in mind FAQs Who can do this Overview Restricted View gives auto-login users a pared-back version of SuperPath, so people who arrive through an auto-login link see a focused experience. It's a companion setting to Auto Login, so it lives inside the Auto Login section of the Security settings tab and only becomes available once auto-login is switchFew readersHow to Create a Workflow
How to Create a Workflow In this article: Overview How to create a workflow Things to keep in mind FAQs Who can do this Overview Workflows automate the repetitive parts of running your learning programmes. Each Workflow pairs a trigger (the event that starts it — such as a new person joining or a Pathway being completed) with an action (what SuperPath does in response — such as assigning a Pathway or adding the person to a Team). Once a Workflow is active it runs autFew readersCertificate Expiry Notifications
Certificate Expiry Notifications In this article: Overview Who gets notified? How to configure expiry notifications Notification timing Things to keep in mind FAQs Who can do this Overview Certificate Expiry Notifications let you configure who receives a notification when a user's Certificate is approaching its expiry date. This means Managers and compliance teams stay informed, not just the individual learner. This setting is configured per Certificate and can includeFew readersHow to Turn On the Public or Default Content Library
How to Turn On the Public or Default Content Library In this article: Overview How to turn on public learning content Things to keep in mind FAQs Who can do this Overview Your Library can show two kinds of learning content: the content your own organisation uploads (your private Library) and SuperPath's public learning content. The Enable public learning content in the Library? setting controls whether that public content appears. When it is switched off, your Library shFew readersHow to Duplicate a Workflow
How to Duplicate a Workflow In this article: Overview How to duplicate a workflow Things to keep in mind FAQs Who can do this Overview Duplicating a Workflow makes a copy of an existing one, so you can build a similar automation without setting everything up from scratch. It's ideal when you want the same kind of trigger and action pointed at a different Pathway, Team or Form — copy the Workflow, then tweak the copy. How to duplicate a workflow Go to **Settings → WorkFew readersHow to Create, Edit or Delete a Certificate
How to Create, Edit or Delete a Certificate In this article: Overview Before you start How to create a Certificate How to edit a Certificate How to delete a Certificate Things to keep in mind FAQs Who can do this Overview A Certificate is a reusable award you can attach to learning — a Pathway, Course or Event — so your people receive recognition when they complete it. From the Certificates screen you can create the Certificates your organisation offers, edit their detFew readersHow to Enable Self-Serve Learning in the Library
How to Enable Self-Serve Learning in the Library In this article: Overview How to enable self-serve learning Things to keep in mind FAQs Who can do this Overview Self-serve learning lets your people browse the Library and assign content to themselves, rather than waiting for a Manager or Admin to assign it. SuperPath controls this separately for your two content sources: your own uploaded content (the private Library) and SuperPath's public learning content (the public LibraFew readersHow to Pause or Activate a Workflow
How to Pause or Activate a Workflow In this article: Overview How to pause or activate a workflow Things to keep in mind FAQs Who can do this Overview Every Workflow is either Active (running and responding to matching events) or Paused (kept in your account but not running). Pausing is the safe way to stop a Workflow temporarily — while you review it, during a quiet period, or before you're ready for it to go live — without deleting it and losing its setup. You canFew readersHow to Enable the Social Feed
How to Enable the Social Feed In this article: Overview How to enable the social feed Restricting the feed to a user's Team Things to keep in mind FAQs Who can do this Overview The social feed is the activity feed shown on the Dashboard. It is controlled from the Dashboard section of your feature settings, and its toggle only appears while the Dashboard itself is enabled. You can also choose to restrict the feed (and the gamification leaderboards) to information relatiFew readersHow to Use Teams for Managers
How to Use Teams for Managers In this article: Overview How to turn on Use Teams for Managers Things to keep in mind FAQs Who can do this Overview Use Teams for Managers changes how SuperPath decides who a person's Manager is. With it switched on, the managers of a Team become the managers of the people in that Team — so you manage reporting lines through Team membership rather than by setting a direct Manager on every individual. It is recommended when it isn't practicaFew readersHow to Show Public Events in the Library
How to Show Public Events in the Library In this article: Overview How to show events in the Library Things to keep in mind Who can do this Overview Events are your workshops, training sessions, webinars and other scheduled sessions. Turning on Enable events in Library? lets people see any Events that have been marked for the Library and register to attend them, so your Library becomes a place to discover live learning as well as on-demand content. This is an account-wideFew readersHow to Control Who Can Access SuperPath Chat Support
How to Control Who Can Access SuperPath Chat Support In this article: Overview How to set who can access chat support Things to keep in mind FAQs Who can do this Overview SuperPath Chat Support is the in-app chat that connects your users to SuperPath's support team. From the SuperPath Support section of your feature settings you can choose which roles are able to open it. By default it is set to Admin Only, so administrators can reach chat support while it stays hidden fFew readersHow to Choose a Workflow Action
How to Choose a Workflow Action In this article: Overview The available actions Assignment options Things to keep in mind FAQs Who can do this Overview An action is what a Workflow does when its trigger fires — the "Then do this" half of the automation. When you build a Workflow, you pick the action under the Then heading, then choose the specific item it applies to. This article explains each action and the options it offers. The available actions SuperPath offersFew readersHow to Turn Comments On or Off
How to Turn Comments On or Off In this article: Overview How to turn comments on or off The four comment settings Things to keep in mind FAQs Who can do this Overview Comments let your users make comments on learning Pathways, assignments and Library content. SuperPath gives you four independent toggles in the Comments section of your feature settings, so you can switch comments on or off separately for the Library, Learning Assignments, Learning Pathways and the dashbFew readersHow to Auto-Approve Sign-Ups From Your Email Domain
How to Auto-Approve Sign-Ups From Your Email Domain In this article: Overview How to auto-approve sign-ups from your email domain Things to keep in mind FAQs Who can do this Overview Auto approve new registrations lets anyone with an email address on your company domain join SuperPath automatically — with or without an invitation. It's handy for larger organisations where you'd rather let colleagues onboard themselves than invite every person individually. You turn it onFew readersHow to Edit or Delete Your SAML SSO Configuration
How to Edit or Delete Your SAML SSO Configuration In this article: Overview How to edit your SAML configuration How to delete your SAML configuration Things to keep in mind FAQs Who can do this Overview Once you've connected SAML single sign-on, the Custom SSO section on the Security settings tab is where you manage it. From here you can update the connection details yourself, and start a deletion (which SuperPath handles with you). This article covers editing and deleFew readersHow to Change Your Support Email Address
How to Change Your Support Email Address In this article: Overview How to change your support email address Things to keep in mind FAQs Who can do this Overview Your Support Email is the address your organisation uses for support enquiries. It's stored under Company Details on the General settings tab, alongside your organisation and platform names, and you can update it at any time. How to change your support email address Go to Settings → General.  points are units that quantify the time and quality of your learning and development activities. In most cases one hour of L&D roughly equates to one CPD point. Enabling this feature lets you set CPD points on content, Events and learning PatFew readersHow to Edit a Workflow
How to Edit a Workflow In this article: Overview How to edit a workflow Things to keep in mind FAQs Who can do this Overview You can change an existing Workflow at any time — swap its trigger or action, adjust the criteria that decide who it runs for, or change the assignment rules such as the due date or notifications. Editing a Workflow opens the same builder you used to create it, pre-filled with the current settings. How to edit a workflow Go to **Settings → WorkfFew readersHow to Choose a Workflow Trigger
How to Choose a Workflow Trigger In this article: Overview The available triggers Narrowing a trigger with criteria Things to keep in mind FAQs Who can do this Overview A trigger is the event that starts a Workflow — the "When this happens" half of the automation. When you build a Workflow, you pick the trigger under the When heading. Choosing the right trigger is the most important decision in a Workflow, because it decides exactly when the action runs and for whom. TFew readersHow to Enable Auto-Login and Generate a Login Token
How to Enable Auto-Login and Generate a Login Token In this article: Overview How to enable auto-login and generate a token How to regenerate the token Things to keep in mind FAQs Who can do this Overview Auto Login lets you sign your people straight into SuperPath from your own system, for a more seamless experience. When you enable it, SuperPath generates an Auto Login Secret (a login token) that your developers use to build the sign-in link. This article coversFew readersHow to Edit the Welcome Email Learners Receive
How to Edit the Welcome Email Learners Receive In this article: Overview Can I edit the standard welcome email? What you can change: branding Turning the welcome email on or off Sending your own welcome message with a Workflow Things to keep in mind FAQs Who can do this Overview When you add a new person to SuperPath, they automatically receive a welcome email with a link to set up their account and sign in. This article explains what you can and can't change about thaFew readersHow to Enable or Disable the Dashboard
How to Enable or Disable the Dashboard In this article: Overview How to enable or disable the Dashboard Dashboard announcements Things to keep in mind FAQs Who can do this Overview The Dashboard is the landing page users see when they log in. From the Dashboard section of your feature settings you can turn the Dashboard on or off for all users, and — when it is on — control the social feed and Dashboard announcements. This article covers enabling or disabling the DashbFew readersHow to Enable Learning Requests
How to Enable Learning Requests In this article: Overview How to enable learning requests Things to keep in mind FAQs Who can do this Overview Learning requests let people ask for learning content from the Library rather than self-assigning it directly. It's a useful middle ground when you want your people to be able to discover content but you'd like a Manager or Admin to review requests before the content is assigned. This is an account-wide setting on the Library tabFew readersHow to Set Your Brand's Primary Colour
How to Set Your Brand's Primary Colour In this article: Overview How to set your primary colour Things to keep in mind FAQs Who can do this Overview Your primary colour is the accent colour SuperPath applies across the platform — to buttons, links and icons — so the experience matches your brand. You set it under Custom Colour on the Theme settings tab, with a live preview so you can see how it will look before you save. How to set your primary colour Go to **Few readersHow to Enable Paid Featured Providers
How to Enable Paid Featured Providers In this article: Overview How to allow paid featured providers Things to keep in mind FAQs Who can do this Overview Paid featured providers are premium content providers that can be surfaced within your public Library. Turning on Allow Paid Featured Providers in the Library makes those providers accessible to your people in the public Library, expanding the range of content they can discover. This is an account-wide setting on the *Few readersHow to Enable Certificates
How to Enable Certificates In this article: Overview How to enable Certificates Managing your Certificates Things to keep in mind FAQs Who can do this Overview Certificates let you attach a Certificate to learning items and track the Certificates a person has earned against their profile. The feature is switched off until an Owner or Admin turns it on, so activating it is the first step before you can add Certificates to your learning or report on them. How to enable CFew readersHow to Delete a Workflow
How to Delete a Workflow In this article: Overview How to delete a workflow Things to keep in mind FAQs Who can do this Overview When a Workflow is no longer needed, you can remove it from your account. Deleting a Workflow stops it running and takes it off your Workflows list for good. If you only want to stop a Workflow temporarily, pause it instead — see How to pause or activate a workflow. How to delete a workflow Go to Settings → Workflows. Find the WorkfFew readersHow to Manage CPD Categories
How to Manage CPD Categories In this article: Overview Before you start How to add a CPD category How to edit a CPD category How to delete a CPD category Creating a category while you set CPD points Things to keep in mind FAQs Who can do this Overview Most accrediting bodies don't just ask how many CPD points someone earned — they ask what kind of learning those points came from, and often set a minimum in particular areas. CPD categories let you classify your pointsFew readersManaging AI Features
Managing AI Features In this article: Overview What's in the AI features section The AI Assistant The AI course builder The AI forms & quiz generator AI text generation in content editors Things to keep in mind FAQs Who can do this Overview All of SuperPath's AI capabilities are controlled from one place: the AI features section of Settings → Features. From there you decide which AI capabilities are available on your account and, for the two that support it,Few readers