Library Configuration

• How to Control Library Access Permissions

  How to Control Library Access Permissions The purpose of this guideline is to help administrators clearly control and manage who can access the Library, ensuring that sensitive or internal content is only available to the appropriate user groups. It helps maintain data security, prevents unauthorized access, and allows organizations to align access levels with roles and responsibilities (e.g., admin-only vs. wider team access). How to Control Library Access Permissions Log in as an adFew readers

• How to Control Roadmaps Access Permissions

  How to Control Roadmaps Access Permissions The purpose of this guideline is to help administrators manage and control access to the Roadmaps feature, ensuring that only the appropriate users can view or interact with it based on their roles. This supports better information control, improves security, and helps keep roadmap visibility aligned with organizational needs. How to Control Roadmaps Access Permissions Log in as an admin/owner. Go to Settings. Open the Features section.Few readers

Theme & Branding

• What can I change in Themes?

  **The purpose of this article is to outline the customisation options available in Themes. It explains how you can personalise your platform by updating your company logo and icon, customising button colours to match your corporate branding, adding a custom image to your login page, and tailoring your dashboard with messages, images, and useful links. These features help ensure a consistent and engaging experience for end-users.Some readers

• Uploading a Logo and Icon

  The purpose of this article is to guide users through the process of uploading a logo and icon to customise the platform's appearance. It provides step-by-step instructions for adding, amending, and saving logos and icons, ensuring proper formatting and file requirements are met. This helps organisations maintain consistent branding within the system.Some readers

• Setting Up Your Custom Subdomain for SuperPath

  Setting Up Your Custom Subdomain for SuperPath SuperPath allows you to operate our application under your own business domain using a custom subdomain. This feature, available with your paid SuperPath subscription, provides a seamless experience for your users, directing all future communications from SuperPath to your chosen subdomain. How Custom Subdomains Work When you choose to use a custom subdomain, you'll select a subdomain (e.g., learning.yourcompany.com) that will point to ouSome readers

• Updating the Dashboard Banner

  The purpose of this article is to guide users through the process of customising the dashboard banner in SuperPath. It provides step-by-step instructions for enabling the banner, adding a title, message, button, URL, and selecting colours or images. This ensures a personalised and visually appealing dashboard that enhances user engagement and aligns with organisational branding.Some readers

• Custom login pages and how to change them

  The purpose of this article is to guide users through customising the login page on SuperPath to align with their organisation's branding. It explains how to update imagery using Unsplash or uploaded files and how to preview changes. This ensures a visually appealing, branded, and engaging first point of contact for employees, enhancing their overall user experience.Some readers

Security

• Configuring Google SSO

  Activating this feature will enforce that all people within your organisation MUST access SuperPath using a Google login. This is a great feature to remove the need for email and password and piggy back your organisation security policies.Some readers

• Configuring auto registration

  This feature will allowing any person with an email address for the domain specified to auto register for SuperPath. This means your team can simply browse to SuperPath, signup with their email and they will be added automatically to your organisation.Some readers

• What is Restricted View for Users?

  What is Restricted View for Users?Few readers

• How to connect SAML SSO

  Connect SuperPath to SAML SSO Setting up SAML Single Sign-On (SSO) allows your team to securely access SuperPath using your organisation’s identity provider. This simplifies login, improves security, and gives you greater control over user access. Prerequisites Before you begin, make sure: Custom Authentication has been enabled for your SuperPath account You’ve received confirmation from your SuperPath account manager You have access to your SAML provider (e.g. sso.tools)Few readers

• How to Restrict Account Access to a Single Authentication Type

  How to Restrict Account Access to a Single Authentication Type Overview This setting allows you to enforce one specific login method for all users in the account, improving security and consistency. Requirements Only the Owner can access and configure this setting. Steps Log in as Owner (Only owner can setup this) - Make sure you are logged in using an Owner account. **Go to Security Settings **- Navigate to Security in your account settings. ![](https://storFew readers

• How to Enforce a Login Authentication Type

  How to Enforce a Login Authentication Type This process is used to control and secure how users log in to a SuperPath account by restricting allowed authentication methods. This guideline ensures that only approved authentication types are enabled, preventing unauthorized or inconsistent login access and improving overall account security. How to Enforce Login Type in SuperPath Log in as an owner account. Go to Settings. ![](https://storage.crisp.chat/users/helpdesk/website/-/cFew readers

General Settings

• How to change your timezone

  Setting your timezone is important as it will indicate the default timezone for all people added to SuperPath. This timezone is used when sending notifications.Some readers

• Managing Notifications

  🛠️ How to Manage Notifications in SuperPath SuperPath keeps your team connected and up to date, but sometimes, less is more. The Notification Restrictions feature gives you full control over which messages are sent to your users, across email, Slack, and in-app notifications. With this feature, you can manage communications at both the account level and the individual user level, so you can choose exactly who receives what — and when. ${frame}[](https://www.loFew readers

• Managing Access to Knowledge & Roadmaps

  SuperPath now allows you to control who can access Knowledge and Roadmaps within your organisation. This gives you more flexibility to manage visibility, maintain quality, and roll out content at the right time. Why use access control? Access control helps you: Build before publishing Create and refine knowledge content without it being visible to everyone. Maintain quality and consistency Limit edFew readers

• Workflows

  Workflows are a fantastic way of automating your learning programmes. Not only does it save time, but it will also ensure your onboarding, upskilling and compliance programmes are maintained and ongoing without needing your constant attention. It also means you can ensure your teams are continue to learn and grow.Some readers

• Whitelisting SuperPath for Email and App Access

  For some corporate networks, email and website traffic may be restricted by firewalls or filtering rules. To ensure SuperPath works smoothly, your IT team may need to whitelist certain domains and email addresses. Without these, you may experience: Emails not being delivered, delayed, or landing in spam Login issues when using magic links or other email notifications Courses not syncing correctly across tabs or between users By whitelisting SuperPath, you’ll improve deliverability,Few readers

• Using the Library Manager to Manage and Administer Content in your Organisation

  The purpose of this article is to guide users on how to use the Library Manager to manage and administer content within SuperPath. Library Manager can help your content be more efficient, consistent and effective. To access and utilize the Library Manager, follow the steps below: STEP 1 - On the left hand-side of the page, click settings. STEP 2 - In the settings page, click LibraryFew readers

• Using the Custom Image Library

  The Custom Image Library makes it easy to upload, manage, and reuse images across all of your Superpath learning assets and themes. With a centralised image library, you’ll spend less time re-uploading files and more time creating consistent, professional-looking content. Why use the Custom Image Library? Here’s what you can expect when using the library: Centralised management – All of your images livFew readers

• Allowing Admins to Approve and Assess All Learnings

  Overview By default in SuperPath, approvals and assessments are assigned to specific individuals on each learning item. This ensures the right people are responsible for reviewing progress and maintaining quality. However, in some organisations, this can create bottlenecks, especially when approvers or assessors are unavailable. To solve this, SuperPath now allows you to enable a setting that lets admins approve and assess all learnings across the platform, regardless of assignFew readers

• Custom Notifications

  Custom Notifications via Workflows In this article: Overview Before you start: account and user notification settings How to create a custom notification Choosing who gets notified Personalising your message with variables Adding images, links and buttons Testing your notification Things to keep in mind Overview Custom Notifications let you send your own tailored messages from SuperPath, triggered automatically by events in a Workflow. Rather than relying only on theFew readers

• How to Turn Off Automatic Notification Emails

  How to Turn Off Automatic Notification Emails In this article: Overview Turn off a notification type for everyone (account level) Turn off notifications for one person Stop a specific email address receiving anything What about Workflow notifications? Things to keep in mind FAQs Who can do this Overview SuperPath sends a range of automatic notifications — welcome, assignment, reminder, completion, approval, certificate and more — across email, Slack and in-app. If yourFew readers

• How to Restrict a Course or Knowledge Article to Specific Teams

  How to Restrict a Course or Knowledge Article to Specific Teams In this article: Overview Restrict a course or Library content to Teams Restrict a Knowledge article to Teams How the restriction works Restricted To Teams vs Restricted to Admins Things to keep in mind FAQs Who can do this Overview Sometimes a course or Knowledge article is only relevant to part of your organisation — role-specific training, region-specific policies, or internal content that shouldn't beFew readers

• How to Edit the Welcome Email Learners Receive

  How to Edit the Welcome Email Learners Receive In this article: Overview Can I edit the standard welcome email? What you can change: branding Turning the welcome email on or off Sending your own welcome message with a Workflow Things to keep in mind FAQs Who can do this Overview When you add a new person to SuperPath, they automatically receive a welcome email with a link to set up their account and sign in. This article explains what you can and can't change about thaFew readers

• Certificate Expiry Notifications

  Certificate Expiry Notifications In this article: Overview Who gets notified? How to configure expiry notifications Notification timing Tips for managing recipients Overview Certificate Expiry Notifications allow you to configure who receives a notification when a user's certificate is approaching its expiry date. This ensures that managers and compliance teams stay informed not just the individual learner. This setting is configured per certificate and can include managerFew readers

• How to Notify a Manager When Someone Completes a Learning

  How to Notify a Manager When Someone Completes a Learning In this article: Overview Option 1: Notify on completion (per Pathway or assignment) Option 2: A Workflow that notifies the manager Which option should I use? How "the manager" is worked out Things to keep in mind FAQs Who can do this Overview Keeping managers informed when their people finish a Pathway, course or other learning is one of the most common things teams set up in SuperPath. There are two ways to doFew readers