• Adding Images, Videos & Interactive Elements

  The purpose of this article is to guide users through the process of enhancing their knowledge articles by adding images, videos, and interactive elements. It provides step-by-step instructions for uploading or linking media, resizing images, embedding videos, and integrating interactive content. This ensures articles are engaging, visually appealing, and interactive for end-users.Some readers

• Basic Formatting for your Knowledge Articles

  The purpose of this article is to provide users with a comprehensive guide to applying basic formatting to their knowledge articles. It covers instructions for text formatting (bold, italics, underline, strikethrough, highlighting), adding headings and tables of contents, creating lists and checkboxes, aligning and indenting text, and inserting tables. This ensures articles are well-structured, easy to read, and visually appealing.Some readers

• Inserting Cover Images

  The purpose of this article is to provide step-by-step instructions for adding a cover image to a knowledge article. It explains how to select or upload an image, adjust its size, and publish the updated article. This ensures articles are visually appealing and aligned with branding or content requirements.Some readers

• Bulk Import Knowledge Articles

  Overview The Bulk Import feature allows you to quickly bring existing documents, such as policies, SOPs, guides and reference material into SuperPath as Knowledge Articles. This is ideal for teams migrating from another system, cleaning up legacy content, or rapidly building out their internal knowledge base. SuperPath uses AI to format your documents for readability while preserving the content verbatim, ensuring accuracy and compliance. ${frame}[](https://www.loom.com/embed/Few readers

• How to Add a PDF to the Knowledge Base

  How to Add a PDF to the Knowledge Base In this article: Overview Import a PDF as a Knowledge Article Embed a PDF inside an article Things to keep in mind FAQs Who can do this Overview There are two ways to bring a PDF (or Word document) into SuperPath's Knowledge base, depending on what you want to end up with. Use Import when you want the document turned into an editable Knowledge Article — SuperPath extracts the text and uses AI to format it for readability while keeFew readers

• How to Order Knowledge Categories on the Homepage

  How to Order Knowledge Categories on the Homepage In this article: Overview How categories are ordered Choose which categories show on the homepage Things to keep in mind FAQs Who can do this Overview Your Knowledge Homepage displays the categories you've chosen to feature, giving learners a clear way into your content. It's worth knowing up front that SuperPath does not currently support manually reordering categories — there is no drag-and-drop or position setting. CategFew readers

• Create Knowledge Categories

  The purpose of this article is to provide a step-by-step guide for creating new knowledge categories within the system. It explains how to name and describe the category, assign it as a subcategory if needed, add an image, and control its visibility on the Knowledge Homepage. This ensures effective organisation and easy navigation of knowledge resources.Some readers

• Edit Knowledge Category

  The purpose of this article is to provide step-by-step instructions for editing a knowledge category within the system. It explains how to navigate to the settings, access the knowledge categories, make necessary updates, and save changes. This ensures knowledge categories remain accurate and up-to-date for effective organisation and management.Some readers

• Creating a Knowledge Article

  The purpose of this article is to guide users through the process of creating a new knowledge article. It provides step-by-step instructions on adding a title, content, and category, setting visibility options, and publishing the article. This ensures knowledge is effectively documented and accessible to users.Some readers