How to Add Related Articles to a Knowledge Article

In this article:

• Overview
• Open the article settings
• Add a related article
• Remove a related article
• Things to keep in mind
• FAQs
• Who can do this

Overview

Related Articles let you link a Knowledge article to other articles in your Knowledge Base, pointing learners towards further reading. You manage these links from the article's settings panel inside the editor. This article covers how to add and remove them.

Open the article settings

1. Open the Knowledge article you want to edit so it loads in the editor.
2. In the top navigation, click the cog icon (tooltip Settings) to open the Article Settings panel on the right.

Add a related article

1. In the Article Settings panel, find the Related Articles section.
2. Click the search box (placeholder Search for related articles) and type part of an article's title. Matching Knowledge articles appear as you type.
3. Click an article in the results to add it. It's added to the list below the search box, and your change saves automatically.
4. Repeat to add more related articles.

Note: Before you add any, the section shows the message "No related articles. Use the search above to find and add related articles."

Remove a related article

In the list of related articles below the search box, click the × next to the article you want to remove. The change saves automatically.

Things to keep in mind

• Related articles are found through Knowledge search, so an article needs to be searchable to appear in the results.
• You can't add the current article to its own related list.
• Related Articles is separate from Categories and Tags — linking articles here doesn't change their category or tags.

FAQs

Why can't I find an article in the search?
Related articles are pulled from Knowledge search, so the article you're looking for needs to be searchable. Check its Searchable setting — see How to Make a Knowledge Article Searchable.

How do I remove a related article?
Click the × next to it in the list beneath the search box.

Is there a limit to how many related articles I can add?
Add as many as are genuinely useful — each one you select is added to the list below the search box.

Who can do this

Owners, Admins, Managers and Content Managers can edit Knowledge articles and manage their related articles. People Managers, Instructors, Employees and Restricted users have read-only access to Knowledge and cannot.

Updated on: 19/07/2026