How to Manually Add a User to SuperPath

In this article:

Overview
How to manually add a User
What you can set when adding a User
Things to keep in mind
FAQs
Who can do this

Overview

Adding a User manually creates their SuperPath account for them, with all the details you want on their profile — role, position, manager, Teams and login type — filled in up front. It's the right choice when you're onboarding one person at a time and you already know how they should be set up.

If you'd rather the person fill in their own details, use Invite People instead. If you're adding lots of people at once, use Bulk Add / Update People.

Prefer to watch? Here's a quick walkthrough:

How to manually add a User

In the left-hand menu, go to People.

Click Add People and select Manually Add Person.

Fill in the person's details, then click Add Person.

What you can set when adding a User

On the Core details tab:

First name, Last name and Email Address — required. The email address is what they'll use to sign in.
Role — required. This controls what the person can see and do in SuperPath.
Position — their job title in your organisation.
Manager — search for and select the person who manages them.
Teams — add them to one or more existing Teams.
State and Country — where the person is based.
Login Type — required. How they'll sign in: Password, Magic Link, Google or Microsoft (plus Custom SSO if your account is configured for it).
Access expiry date — only shown if access expiry is enabled on your account. Set a future date to have their access end automatically.

If you use Custom Fields for People, an Additional details tab appears alongside Core details so you can complete those fields at the same time.

Note: Adding someone manually doesn't email them. When you're ready for them to log in, send them a welcome email from the People list — see How to Send a Welcome Email to a New User.

Things to keep in mind

Add Person stays disabled until First name, Last name, Email Address and Role are all filled in.
The email address must be unique in your account — you can't create a second User with an address that's already in use.
If your plan has a fixed number of seats, you'll be blocked from adding someone once you've used them all.
The Manager search only returns people who hold a role that can manage others — Owners, Admins, Managers and People Managers.
Only static Teams can be selected. Dynamic Teams aren't listed, because membership of those is worked out automatically from the criteria you set on the Team.
If your account requires a specific login type, that will be the only option available in Login Type.

FAQs

Does the person get an email as soon as I add them?
No. Nothing is sent when you create the account. Send them a welcome email from the People list when you want them to start.

What's the difference between Manually Add Person and Invite People?
Manually Add Person creates the account immediately with the details you enter. Invite People emails one or more people an invitation and they complete their own details when they accept — pending invitations are listed under View invites.

Can I add someone to a Dynamic Team here?
No. Dynamic Team membership is always calculated from the Team's criteria, so people are added and removed automatically.

Can Managers add people to SuperPath?
No. Managers and People Managers can view and update their direct reports, but adding new Users is limited to Owners and Admins.

Who can do this

Owners and Admins can add Users manually — the Add People button is only shown to those roles, and the API rejects the request from anyone else. Managers and People Managers can open the People list and update their direct reports but cannot create new Users. Content Managers, Instructors, Employees and Restricted users have no access to the People list.

Updated on: 25/07/2026

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