Articles on: Learnings

Learning Requests


Learning Requests: Overview


Learning Requests allows organisations to control how employees access learning in SuperPath by requiring approval before certain learning items are assigned. This feature is ideal when learning needs oversight — such as paid courses, limited-capacity events, or compliance-driven pathways.



Why use Learning Requests?

Learning Requests helps you:


  • Prevent uncontrolled self-assignment
  • Manage costs for external learning
  • Limit attendance for events
  • Involve managers in learning decisions
  • Maintain flexibility while keeping governance


Before you start

To use Learning Requests:


  • Self-Service learning must be enabled
  • Learning items must be available in the Library


If Self-Service is turned off, Learning Requests cannot be activated.




Step 1: Enable Learning Requests


  1. Go to Settings
  2. Select Library
  3. Toggle Enable Learning Requests

Step 2: Configure learning items to require approval


Learning Requests can be enabled for:

  • Events
  • Courses (including external content)
  • Pathways





Step 3: Learner experience


When approval is required:


  • Learners see Request learning instead of self-assign
  • Submitting a request sends an email to:
    • The selected approvers
    • The learner’s manager (if configured)




Step 4: Approving or declining requests


Where to find requests

Approvers will see:

  • A Learning Requests notification in the top navigation


What managers see vs admins

  • Managers only see requests from their direct reports
  • Admins see all requests they are assigned to approve


Summary

Learning Requests gives you structured control over learning access while still empowering employees to explore learning opportunities.

It’s the perfect balance between self-service learning and organisational oversight.

Updated on: 15/12/2025

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