How to React to a Comment

In this article:

• Overview
• How to add a reaction
• How to remove a reaction
• Things to keep in mind
• FAQs
• Who can do this

Overview

Reactions are a quick, lightweight way to respond to a comment without writing a reply. A thumbs-up or a celebration emoji lets people acknowledge each other and show agreement at a glance.

How to add a reaction

1. Find the comment or reply you want to react to.
2. Click the Add reaction button (the smiley-face icon) in the comment's action row.
3. Pick an emoji from the picker. Your reaction appears as a chip beneath the comment with a running count.

How to remove a reaction

1. Find the reaction chip you added — reactions you've made are highlighted.
2. Click the highlighted chip to remove your reaction. The count goes down by one, and the chip disappears if you were the only person who used that emoji.

Tip: Hover over a reaction chip to see who reacted with that emoji.

Things to keep in mind

• You can add more than one different emoji to the same comment, but each emoji counts once per person — reacting again with the same emoji removes it.
• The set of available emoji is chosen by your organisation. If no custom set has been configured, the default set is 👍 ❤️ 😂 🎉 🤔 👀 🙌 🔥.
• Reactions update live — when someone else reacts, the chips and counts refresh without a page reload.
• Reactions can only be added while the discussion is active; on a closed or archived discussion the existing chips stay visible but can't be changed.

FAQs

Can I react with any emoji?
You choose from the set your organisation has made available (or the default set shown above). It isn't a free emoji keyboard.

Can I take back a reaction?
Yes. Click your highlighted reaction chip again to remove it.

Who can see that I reacted?
Anyone can hover a reaction chip to see the names of the people who reacted with that emoji.

Who can do this

Anyone who can see a discussion can react to its comments — Owners, Admins, Managers, Content Managers, People Managers, Instructors, Employees and Restricted users.

Updated on: 16/07/2026