Using Record History in SuperPath

Overview

Record History allows admins to view every change made to a record, including who made the update, when it occurred, and which fields were modified.

This feature supports good governance, strengthens compliance, and helps organisations maintain high-quality, auditable records.

Record History is currently available for:

• Knowledge
• Content
• People
• Teams

Future releases will add support for Pathways, Events, Forms, Learning Records and more.

Why Use Record History?

✔ Governance & Compliance

Many organisations must track changes for auditing, reporting, and quality assurance. Record History provides a clear, trustworthy audit trail.

✔ Transparency & Accountability

Know exactly who updated a record and what they changed — removing guesswork and preventing version confusion.

✔ Quality Management

Track how articles, content items and profiles evolve over time. Easily review past versions to understand context or investigate issues.

✔ Operational Confidence

When something doesn’t look right, quickly review the timeline to see what changed and when.

Where to Find Record History

Each record type has a dedicated Record History button in its interface.

How to View Record History

1. Knowledge

1. Open any Knowledge article.
2. Click Edit.
3. Select the Record History button.
4. View the list of recent changes.
5. Click Load all history to reveal the full timeline.
6. Select any entry to see:

• • Which fields were changed
  • The previous and updated values
  • Who made the change
  • When it occurred

7. Use filters to narrow down specific fields such as title, category or version.

2. Content

1. Go to your Content Library.
2. Open any content item (e.g., a course).
3. Click the Record History button on the right-hand side.
4. Select Load all history to view the complete timeline.
5. Click any entry to see detailed field-level changes.

3. People

1. Open a user profile.
2. Click Record History near the person’s name.
3. Review updates such as role changes or profile edits.
4. Click Load all history to view the entire record’s lifecycle.

4. Teams

1. Open any Team record.
2. Select Record History near the team name.
3. Explore changes over time, including edits to team details or structure.
4. Load full history if you want to see the record’s origins.

Understanding the History Timeline

Each change entry may include:

• Timestamp of the update
• User who performed the update
• List of fields modified
• Old and new values
• Contextual details (e.g., published version changes)

You can filter by:

• Field name (e.g., “title”, “category”, “role”)

Tips for Using Record History Effectively

• Encourage content teams to use clear naming conventions to make history easier to interpret.
• Review history when troubleshooting issues or inconsistencies in your workspace.
• Use the timeline to understand how processes evolve over time or prepare for audits.
• Pair this with strong role-based permissions to maintain clean, controlled data.

Updated on: 01/12/2025