Learning Points Report

In this article:

• Overview
• Running the report
• Reading the results
• Exporting and saving
• Things to keep in mind
• FAQs
• Who can do this

Overview

The Learning Points Report shows how many points your learners have earned over a period, so you can track engagement and recognise the people driving it. You can look at your whole organisation or a single Team, and compare the total, the average per person and your top scorer.

Running the report

1. Go to Reports in the left-hand menu (the New Reports tab).
2. Click the Learning Points Report card.
3. Use the Team dropdown to choose who to report on — leave it on All for the whole organisation, or pick a Team.
4. Use the Period dropdown to choose a time range: This Week, Last Week, This Month, Last Month, This Year, Last Year or Custom. Choosing Custom reveals From and To date pickers.
5. Tick Include disabled users if you want deactivated people counted too.
6. Click Generate.

Reading the results

Once generated, the report shows summary cards above a per-learner table:

• Total Points — all points earned across the selected people and period.
• Average Points — the total divided by the number of learners.
• Highest Points — the learner who earned the most, with their total.

The table below lists each learner and their points, and can be sorted and searched.

Exporting and saving

• Click Export to download the data as a CSV. You'll first choose which columns to include, then the file is saved to your Downloads folder (see How to Choose Which Columns to Export).
• Click Save Report to store the report's settings so you can run it again later. Give it a name you'll recognise on the Saved Reports tab, then click Save.

Things to keep in mind

• Points are counted only for the period and Team you select — widen the Period or switch the Team to All if a figure looks low.
• A saved report stores its filters, not a snapshot: re-opening it re-runs against live data, so figures update over time.
• Include disabled users is off by default, so deactivated people are excluded unless you tick it.

FAQs

Can I report on a single Team?
Yes. Choose the Team from the Team dropdown before clicking Generate. Leave it on All for the whole organisation.

Does the CSV match what's on screen?
Yes — the export contains the data for the selected Team and period. You choose which columns to include before it downloads.

Where do saved reports live?
On the Saved Reports tab of the Reports page. Open one to run it again at any time.

Who can do this

Owners, Admins, Managers and People Managers can reach the Reports area and run the Learning Points Report. Content Managers, Instructors, Employees and Restricted users do not have access to the Reports area.

Updated on: 24/07/2026