How to View Discussion Analytics

In this article:

• Overview
• How to open Discussion Analytics
• What the Discussions section shows
• Things to keep in mind
• FAQs
• Who can do this

Overview

If your platform has Discussions enabled, the Company Analytics page includes a Discussions section that shows how active your community is — a trend of discussion activity over time, your most active contributors, and the content people are discussing most. Like the rest of Company Analytics, it's read-only: it's for seeing engagement at a glance, not for exporting data.

How to open Discussion Analytics

The Discussions section lives on the same page as Company Analytics:

1. Open the Company Analytics page (from the Reports page's Company Analytics tile, or the View Analytics link on the Company Dashboard).
2. Scroll down past the Active Users and Completed Learnings charts to the Discussions section.

The section only appears when Discussions is enabled for your platform.

What the Discussions section shows

The Discussions section has three panels:

• Active Discussions by Day / Month — a line chart of discussion activity over the period selected in the date-range control at the top of the page, with the average in the heading. It switches from daily to monthly grouping when the range is longer than 30 days.
• Top contributors — a leaderboard of the people posting the most comments, with each contributor's comment count. This panel is platform-wide and covers all time, so it doesn't change with the date range.
• Most-discussed linked content — a leaderboard of the Content, Pathways, Events and Knowledge items attracting the most discussions and comments. This panel is also platform-wide and all-time.

If there's no discussion activity yet, each panel shows "No discussion data yet" instead of a chart or table.

Things to keep in mind

• The Discussions section only shows when Discussions is enabled for your platform.
• Only the Active Discussions trend chart follows the page's date-range control. Top contributors and Most-discussed linked content are platform-wide and all-time, so the date range doesn't affect them.
• Like the rest of Company Analytics, this section is read-only — there's nothing to export here.

FAQs

Why can't I see a Discussions section?
It only appears when Discussions is enabled for your platform. If Discussions is switched off, the section is hidden so you don't see empty panels.

Do the leaderboards respect the date range?
No. The Active Discussions trend chart honours the date range, but Top contributors and Most-discussed linked content are platform-wide and cover all time.

What counts as "linked content"?
Discussions can be attached to Content, Pathways, Events and Knowledge items. The Most-discussed linked content panel ranks those items by how much discussion they've generated.

Who can do this

Discussion Analytics sits on the Company Analytics page and shares its access. That page has no permission gate of its own, so who can reach it depends on the links that lead there: the Company Analytics tile on the Reports page is shown to Owners and Admins, and the View Analytics link on the Company Dashboard is available to Owners, Admins and Managers with direct reports. Content Managers, People Managers, Instructors, Employees and Restricted users have no in-app route to it. The section is additionally only visible when Discussions is enabled for your platform.

Updated on: 18/07/2026